Frequently Asked Questions
Everything you need to know about fueling your fitness journey.
How long does shipping typically take for gym equipment and supplements?
Standard shipping usually takes 3-5 business days. For heavy gym equipment, delivery may take 7-10 business days depending on your location and the specific carrier requirements.
What is your return policy for apparel and gear?
We offer a 30-day return policy for all unworn apparel with original tags and unused gear. Please note that for hygiene reasons, opened supplements and personal items like lifting straps cannot be returned.
Are your supplements third-party tested?
Yes, we prioritize quality and safety. All supplements sold at World Gym Shop undergo rigorous third-party testing to ensure purity, potency, and the absence of banned substances.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
How can I track my order?
Once your order is processed, you will receive an email confirmation with a tracking number and a link to follow your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.